Everything you need to know about Yomp
Simply sign up for a free account, and you'll automatically get seller access. From your seller dashboard, you can create your store with a unique subdomain and start adding products right away.
Yes! You can create your account and set up your store completely free. No credit card required. You only pay when you start making sales through our transaction fees.
A subdomain is your unique store address. For example, if you choose "mystore", your shop will be accessible at mystore.localhost:3000 (or your custom domain in production).
You can create and manage multiple stores from a single account. Each store operates independently with its own subdomain, products, and branding.
From your seller dashboard, you can easily add products with multiple variants (sizes, colors, etc.), set prices, manage inventory, and update product information anytime.
Currently, all stores use our optimized, mobile-friendly template. Custom themes and branding options are coming in future updates.
Both buyers and sellers have dedicated dashboards to track order status in real-time. You'll see updates from pending to confirmed, processing, shipped, and delivered.
We support all major payment methods through our secure payment gateway. Payment processing features are currently in development.
Refunds can be processed directly from your seller dashboard. Simply navigate to the order and select the refund option.
Yes! A single account can be an admin, seller, and buyer at the same time. You can easily switch between roles using the role switcher in the dashboard navbar.
Absolutely. We use industry-standard encryption and security practices to protect your data and your customers' information. Your privacy and security are our top priorities.
You can update your password from your profile settings. If you've forgotten your password, use the "Forgot Password" link on the sign-in page.
Our support team is here to help! Contact us through the support portal, and we'll get back to you as soon as possible.
Yes! We have comprehensive documentation and video tutorials to help you get started and make the most of Yomp's features.
Can't find the answer you're looking for? Get in touch with our support team.